F A Q

Frequently Asked Question

If your credit card is about to expire, we’ll automatically send you a new card during the month your current card will expire. If you haven’t received a new one, please call us using the number on the back of your card.

Transferring balances online is fast, simple and secure. If you're an existing card member, choose Transfer a balance to see what offers are available to you. To compare balance transfer credit cards from Us, go to our website.

To request a lower APR, call us using the number on the back of your card. We often do reviews of credit card accounts to see if we can apply better rates. Please contact us in a few months if you're not approved for a lower rate at this time.